BigPond Broadband Reviews

  • unhappy

    by greg at 15:17 on 29 Dec 2009Report abuse

    telstra what i complete joke i have spent nearlly 10hrs on the phone and got chuked from pillar to post ,there staff tell you different things each time ,they do not keep records of what is happening with your account .sorry i cannot see this there was never any contact that day it is so frustrating .i had a buisness broadband account that was to be changed names to another account i wasnt so it was disconnected that was when it started we still have not got it back on7 days later and now .well i can go on.if there are vstaff sackings i will certainly not be feeling bad about them as they dont deserve there jobs
  • neutral

    by bigpond at 4:02 on 24 Dec 2009Report abuse

    Website v confusing, was difficult to understand what we'd actually be paying for each package. Once I'd actually worked them out though, the service was reliable and never goes offline. Cost seems steep overall, may consider going elsewhere.

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Unless you are a verified user, comments will be moderated before they appear. Comments submitted entirely in capital letters, containing advertising or excessive swearing will be rejected; please try to be polite. The best comments are relevant, factual and balanced; think about all aspects of the package, such as speed, connection quality and customer service. We reserve the right to edit comments.

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